Terms of Service

DataStreet Research

Last updated September 13, 2026. These Terms govern DataStreet's websites and research platform, including subscriptions. Material changes apply to existing subscribers only after the notice and any consent described in Section 15.

1. Who We Are and Who May Use the Service

DataStreet Technologies, Inc., a Delaware corporation ("DataStreet," "we" or "us"), provides the service. These Terms are an agreement with the person or organization using it ("you"). If accepting for an organization, you represent that you have authority to bind it. Users must be at least 18 and legally able to enter an agreement. The platform is intended for business use.

By accepting these Terms or accessing the service, you agree to them. If you do not agree, do not use the service. Charges require the separate checkout or order acceptance described below. Our Privacy Policy explains personal-information processing; it does not replace any required consent or signed data-processing agreement.

For support, billing questions or legal notices, contact support@datastreet.ai. Our website is https://datastreet.ai.

2. Your Plan and Service Availability

Your plan's features and limits are described at checkout or in your accepted order. The standard plan covers one subject company and up to five competitors, with an initial competitive review, weekday market briefs, research history, source evidence, exports and a weekly Product, Marketing and Sales Playbook. Research is available in your web workspace. Slack is optional, not required to activate a subscription.

Coverage depends on available, relevant sources and the information you provide. We do not promise availability of every source for every company, complete historical coverage, real-time monitoring, or a finding on every scheduled review. Third-party restrictions, maintenance and other circumstances may affect collection and delivery.

We may maintain, improve or change features and apply reasonable processing and usage limits to protect reliability and prevent abuse. We will not charge usage overages or add paid services without your agreement. Advisory work requires a separately accepted scope or order.

3. Seven-Day Free Trial and Subscription Authorization

Your trial lasts seven consecutive days from completion of trial checkout. A valid payment method is required, but there is no subscription charge during the trial. Checkout and your confirmation identify the trial end and first billing date. Creating an account alone does not authorize a charge.

Enter your company name and website and complete required account verification to set up research. If a DataStreet technical problem prevents activation during the trial, contact us before the first charge so we can resolve it and agree an extension or cancellation. We do not guarantee immediate activation when required customer setup is incomplete.

Your subscription fees, billing frequency and currency are those shown at checkout or in an order form and accepted by you (the "Agreed Fees"). Unless you cancel before the trial ends, you authorize the Agreed Fees to be charged at the end of the seven-day trial and at each monthly renewal until canceled, together with applicable taxes disclosed before payment where required. Your checkout confirmation explains the upcoming charge and how to cancel. Any eligibility restrictions or different promotional terms must be disclosed before you accept.

4. Renewal, Cancellation, Taxes and Refunds

Cancel online through Manage Billing in your account, without a sales call. Cancel before the trial ends to prevent the first subscription charge. During a paid month, cancellation stops the next renewal and access continues through the current paid period. Your cancellation confirmation identifies when access ends.

Monthly fees are not refunded or prorated for unused time except where required by law or where we agree otherwise to resolve a billing or service issue. Contact support@datastreet.ai if you believe a charge is incorrect. Nothing in these Terms removes mandatory refund, cancellation or other statutory rights.

Stopping use, removing Slack or disconnecting an integration does not itself cancel billing. Use Manage Billing to stop renewal. If you cannot access it, email support@datastreet.ai for cancellation help. Account deletion and billing cancellation are separate requests; tell us if you want both.

Keep payment information current. Our payment processor may retry failed payments, and we may suspend new research while payment is overdue after notifying you. Changes to your Agreed Fees apply only to future renewals after advance notice and an opportunity to cancel, subject to legally required notice or consent and your accepted order. A change to advertised prices does not by itself change your Agreed Fees. Your current paid period will not be repriced. You are responsible for applicable transaction taxes, excluding taxes on DataStreet's net income; taxes we must collect are disclosed as required.

5. Accounts, Permissions and Your Content

You are responsible for accurate information, protecting credentials, activity you authorize, and your users' compliance with these Terms. Promptly report suspected unauthorized access. Do not share credentials outside your authorized organization or circumvent plan limits.

You retain your rights in information you submit or authorize us to access ("Your Content"). You grant DataStreet and its service providers a limited right to host, process, transmit and display Your Content as necessary to provide, secure and support the service and comply with law. You represent that you have the permissions and notices needed for this processing, including for information about others.

Review the audience before sharing content, reports or an available integration. Do not submit passwords, API keys, payment-card details, health records or other highly sensitive personal information. The service is not designed to store such information. Authorizing an integration does not authorize access to every channel, account or record.

6. Acceptable Use

Do not use the service for unlawful, deceptive, discriminatory, harassing or infringing activities; distribute malware; impersonate others; obtain information you have no right to access; or interfere with security or operation. Do not probe vulnerabilities without authorization, evade access controls or usage limits, or use automated means to extract platform content except through interfaces and exports we expressly permit.

Except as permitted by law or a written agreement, you may not reverse engineer or attempt to obtain source code, copy or create derivative versions of the platform, resell or sublicense access, remove proprietary notices, or use the service or outputs to build a competing research service or train a competing model. These restrictions do not prevent authorized research for your legitimate business decisions or rights that cannot legally be restricted.

7. Research, AI and Third-Party Services

Research and generated drafts support, but do not replace, human judgment. AI outputs, dates, company associations and suggested actions can be inaccurate, incomplete or outdated. Public statements, reviews and competitor claims are not independently verified facts. Company context and feedback are not independent verification. Outputs may resemble material provided to other users.

Review important claims, source dates and proposed actions before relying on or publishing them. You are responsible for your decisions and use of outputs, including compliance with intellectual-property and other laws. The service is not legal, tax, investment or other regulated professional advice and does not guarantee revenue, accuracy, completeness or any business outcome.

Third-party sources, links and integrations remain subject to their providers' terms and privacy practices. Inclusion is not an endorsement. DataStreet does not control their content, security, availability or changes. You are responsible for authorizing connections and complying with applicable third-party terms. Our responsibilities for providers processing Your Content remain governed by our confidentiality commitments, Privacy Policy and any signed data-processing agreement.

8. Intellectual Property, Reports and Feedback

DataStreet and its licensors retain all rights in the platform, software, designs, branding and documentation. Subject to these Terms and applicable fees, you receive a limited, nonexclusive, nontransferable right to use the service for your organization's business during authorized access. No rights are granted by implication. Third-party source material remains subject to its owners' rights.

You may use reports internally and share them with advisers authorized to receive your company information. You may use intended marketing, sales and product drafts in your business after appropriate review. These permissions do not authorize bulk resale of research, disclosure of others' confidential information or unrestricted redistribution of third-party material. Lawfully downloaded reports may be retained after your subscription ends, subject to these restrictions.

If you voluntarily provide product suggestions or feedback, you permit us to use them without payment or attribution to improve our products. This does not transfer Your Content or waive confidentiality protections. We will not use your name or logo in marketing without permission.

9. Confidentiality

Each party will protect the other's nonpublic information identified as confidential or reasonably understood to be confidential, use it only for the service relationship, and disclose it only to personnel, advisers or providers who need access and have appropriate confidentiality duties. Your private company context is confidential information.

These duties exclude information lawfully public without breach, already known without restriction, independently developed, or lawfully received without a duty of confidence. Legally required disclosures are permitted, with notice where lawful and practical and disclosure limited to what is required. Necessary security and legal disclosures remain permitted as described in our Privacy Policy. Personal information remains protected as required by law.

10. Data Controls, Suspension and Termination

Contact support@datastreet.ai for account-data access, export or deletion requests. Retention and choices are described in our Privacy Policy. Disconnecting an integration does not recall copies already sent to third parties or downloaded. Billing, legal and security records may need to be retained separately.

We may suspend access promptly for serious security risks, unlawful activity or material misuse. For other material breaches, we will provide reasonable notice and an opportunity to remedy the issue where practical. If we discontinue paid service for reasons unrelated to your breach, we will refund the unused prepaid portion. Suspension or termination does not erase fees already owed or accrued rights.

When access ends, your right to use the platform ends. Provisions concerning accrued fees, retained reports, ownership, confidentiality, disclaimers, liability, indemnification, disputes and other provisions intended by their nature to survive will continue.

11. Warranty Disclaimers

TO THE EXTENT PERMITTED BY LAW, THE SERVICE AND OUTPUTS ARE PROVIDED AS IS AND AS AVAILABLE. DATASTREET DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE OPERATION OR THAT ALL ERRORS WILL BE CORRECTED. INFORMAL ADVICE DOES NOT CREATE AN ADDITIONAL WARRANTY. THESE DISCLAIMERS DO NOT OVERRIDE EXPRESS COMMITMENTS IN THESE TERMS, A SIGNED AGREEMENT OR RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

12. Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE UNDER THESE TERMS FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL LOSSES, INCLUDING LOST PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITIES OR DATA, ARISING FROM THE SERVICE, EVEN IF ADVISED SUCH LOSSES WERE POSSIBLE. THIS APPLIES REGARDLESS OF THE LEGAL THEORY OF THE CLAIM.

Each party's aggregate liability arising from the service is limited to the greater of one month of your Agreed Fees or the subscription fees you paid to DataStreet during the 12 months before the event giving rise to the claim. For website or service use without a paid subscription or Agreed Fees, the aggregate limit is $100. The limits and exclusions in this section do not apply to your unpaid fees, either party's fraud or willful misconduct, or liability that cannot legally be limited. A separately signed agreement may provide different limits. These allocations form part of the basis on which the service is offered.

13. Indemnification

To the extent permitted by law, you will defend DataStreet and its personnel against third-party claims arising from Your Content infringing another person's rights, your unlawful use of the service, or your material violation of Section 6, and pay resulting damages and reasonable defense costs finally awarded or agreed in a settlement you approve. This excludes claims caused by DataStreet's own breach, negligence or willful misconduct and remains subject to Section 12's applicable limits.

We will promptly notify you, reasonably cooperate at your expense, and allow you to control the defense with qualified counsel. Delayed notice relieves your obligation only to the extent it materially harms the defense. A settlement admitting fault by DataStreet or imposing nonmonetary obligations on it requires its written consent, not to be unreasonably withheld. DataStreet may participate with its own counsel at its own expense.

14. Governing Law and Disputes

Delaware law governs without regard to conflict-of-laws rules, except where mandatory law provides otherwise. Unless the parties agree another lawful process, disputes will be heard in state or federal courts in Delaware with jurisdiction, and each party consents to those courts. Mandatory rights to bring claims elsewhere are preserved. Please contact us first to try resolving concerns informally; doing so does not waive claims or suspend legal deadlines.

15. Changes, Notices and General Provisions

We will provide notice of material changes and state when they take effect. Changes will not retroactively alter accrued rights or authorize new uses of previously collected information contrary to law. If renewed consent is required, we will obtain it. You may cancel before a change applies to a future renewal. We may deliver service and legal notices through the account or your email address, subject to legally required notice methods.

These Terms, your accepted order and any signed service or data-processing agreement form the service agreement and replace prior discussions on that subject. A separately signed agreement controls in a conflict, followed by the accepted order and these Terms, always subject to mandatory law. No agency, partnership or employment relationship is created.

You may not transfer the agreement without our consent, not to be unreasonably withheld. We may transfer it with a merger, reorganization or sale of the relevant business if the successor assumes our obligations. Neither party is responsible for delays beyond its reasonable control, except payment obligations already due. An invalid provision will be limited or severed only as necessary; the remainder continues. Failure to enforce a provision is not a waiver, and a waiver must be in writing. Headings are for convenience.

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